Privacy Policy

Effective date: 2026

1. Purpose

This Privacy Policy has been prepared by Most Dijital to explain how the privacy of users is protected within the scope of the website, digital channels, contact forms, proposal forms, customer relationship processes and service operations.

2. Scope

This policy covers the following processes:

• Website usage
• Contact and proposal forms
• Demo and project request forms
• Email and phone communications
• WhatsApp and similar digital communication channels
• CRM and customer relationship processes
• Digital marketing, SEO, ad management, web design and performance services
• Marketing, advertising and analytics activities
• Technical support and operations processes

3. Information Collected

Most Dijital may collect the following information for the purpose of conducting service and communication processes:

• First and last name
• Company name
• Job title/position information
• Email address
• Phone number
• Request and message content
• Project information
• Service preferences
• IP address
• Browser and device information
• Cookie and analytics data
• Log records
• Proposal and contract information

4. Purposes of Use

Collected information may be used for the following purposes:

• Responding to requests
• Managing proposal and project evaluation processes
• Managing customer relationships
• Improving service quality
• Conducting digital campaign and content processes
• Ensuring website security
• Improving user experience
• Conducting analytics and reporting activities
• Conducting advertising and marketing activities
• Fulfilling legal obligations

5. Sharing of Information

Your personal data may be shared with the following parties, limited to the purposes stated in this policy and the KVKK Disclosure Text:

• Authorized public institutions
• Service providers
• Hosting and cloud infrastructure providers
• Email and communications infrastructure providers
• CRM and ERP system providers
• Digital advertising and analytics platforms
• Technical support and security service providers
• Legal, financial advisory and consulting service providers

6. International Infrastructures

Some digital service providers used by Most Dijital may have international infrastructure. In this context, your personal data may be processed on international infrastructure with the necessary technical and administrative measures taken in accordance with the KVKK.

7. Cookies and Similar Technologies

Cookies and similar technologies may be used on our website. You can access detailed information about cookies through the Cookie Policy.

8. AI-Powered Systems

Most Dijital may use AI-powered systems in analytics, automation, content generation, support, project evaluation and customer relationship processes.

Data minimization, purpose limitation, access control and security principles are observed when using these systems.

9. Data Security

Most Dijital takes technical and administrative measures to ensure the security of personal data. Access controls, logging, authorization, backup, network security, up-to-date software infrastructure, antivirus, firewall and similar security measures are applied.

10. User Responsibility

It is essential that users do not share unnecessary personal data, sensitive personal data or third-party personal data through forms or messages.

11. Third-Party Links

Our website may contain links to third-party websites. Most Dijital is not responsible for the privacy practices of third-party sites.

12. Retention Period

Personal data is retained for the period required by the processing purpose or within the periods stipulated in the applicable legislation. Upon expiry, it is deleted, destroyed or anonymized.

13. Your Rights

To exercise your rights under the KVKK, you may apply to our Company at kvkk@@mostdijital.com.

14. Updates

Most Dijital reserves the right to update this Privacy Policy. The updated policy takes effect on the date it is published on the website.